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Tuesday, February 4, 2014

A/B Testing Updates + Scraped Image Fix + Logo BIGGER + Caching

Posted by Anonymous at 1:45 PM Labels:
We've made some recent changes relevant to our A/B tests, event images, your logo, and caching. Check it all out below.

A/B Test: Entry Modal a Meh

On your listing pages, we tested opening a modal to allow users to enter RSVPs and Giveaways. Since this did not significantly affect entries, we decided against making this change across the platform. So your users will continue to be directed to the RSVP/Giveaway entry form on the event page.

A/B Test: Placeholder Text Clarity

We are currently testing whether replacing your chosen placeholder text in the search bar with "Search events, artists, venues, lists" will increase search modal opens and use of search.

What this looks like:

We're running this for 50% of users on Do512, Do312, and doNYC.

Note: We made the search placeholder text for ALL the same color as your "Latest" and "MyXXX" text.

Scraped Images 

A while back, we messaged how scraped images from venue calendars should work but made some changes to the process:

  • *If an event has bands attached, then the scraped image for the event will be input as the poster image.
  • *If an event has NO bands attached, then the scraped image will be input as the cover image (formerly know as "hero").
If you wish for all scraped images for a particular venue to be input as cover images automatically, you can request a scraper fix for all images to to be input as the cover image.

Logo Sizing

Many of you were inputting custom CSS to force your logo to appear larger. We've fixed the logo sizing so you do not need to add that CSS. Remove it as needed. If you noticed any issues with your logo, this may have been the cause.

Caching and Updating Changes

On a final note, we have heard from some of you that the site has been slower to update certain changes. When you encounter these, follow these steps:

1. Hard refresh (PC = control + F5, Mac = command + shift + r)
2. Cache bust: http://doXXX.com/editors/sass/edit#cache 

We are continuing to improve our caching process so that it does not cause you frustration and lack of timeliness.  When you encounter areas that are not updating as they should or it would be important to update in a more automated way, let us know!

For example, we removed the higher level cache from Featured Event ads, so changes and additions should be updating automatically without you having to take the above steps.

Also, promo user pages have been slow to show recent event votes. As a solution, we will be ensuring user pages update with each new vote immediately. In the meantime, you can open the user page to edit in Admin and "Update" without making changes to show those votes right away.

Any other issues, please send our way through DSD or by email.

Thanks for your patience so we can keep picking up the pace :)







Tuesday, February 4, 2014

A/B Testing Updates + Scraped Image Fix + Logo BIGGER + Caching

We've made some recent changes relevant to our A/B tests, event images, your logo, and caching. Check it all out below.

A/B Test: Entry Modal a Meh

On your listing pages, we tested opening a modal to allow users to enter RSVPs and Giveaways. Since this did not significantly affect entries, we decided against making this change across the platform. So your users will continue to be directed to the RSVP/Giveaway entry form on the event page.

A/B Test: Placeholder Text Clarity

We are currently testing whether replacing your chosen placeholder text in the search bar with "Search events, artists, venues, lists" will increase search modal opens and use of search.

What this looks like:

We're running this for 50% of users on Do512, Do312, and doNYC.

Note: We made the search placeholder text for ALL the same color as your "Latest" and "MyXXX" text.

Scraped Images 

A while back, we messaged how scraped images from venue calendars should work but made some changes to the process:

  • *If an event has bands attached, then the scraped image for the event will be input as the poster image.
  • *If an event has NO bands attached, then the scraped image will be input as the cover image (formerly know as "hero").
If you wish for all scraped images for a particular venue to be input as cover images automatically, you can request a scraper fix for all images to to be input as the cover image.

Logo Sizing

Many of you were inputting custom CSS to force your logo to appear larger. We've fixed the logo sizing so you do not need to add that CSS. Remove it as needed. If you noticed any issues with your logo, this may have been the cause.

Caching and Updating Changes

On a final note, we have heard from some of you that the site has been slower to update certain changes. When you encounter these, follow these steps:

1. Hard refresh (PC = control + F5, Mac = command + shift + r)
2. Cache bust: http://doXXX.com/editors/sass/edit#cache 

We are continuing to improve our caching process so that it does not cause you frustration and lack of timeliness.  When you encounter areas that are not updating as they should or it would be important to update in a more automated way, let us know!

For example, we removed the higher level cache from Featured Event ads, so changes and additions should be updating automatically without you having to take the above steps.

Also, promo user pages have been slow to show recent event votes. As a solution, we will be ensuring user pages update with each new vote immediately. In the meantime, you can open the user page to edit in Admin and "Update" without making changes to show those votes right away.

Any other issues, please send our way through DSD or by email.

Thanks for your patience so we can keep picking up the pace :)







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